TM
Themba M
1 reviews | Active since Apr 2026
07 Sept 2026, 11:50
****roaches at Southern Sun Waterfront
I checked in last night and the room had ****roaches. Even though I was moved to another room, I couldn’t sleep and this went on to affect my appetite during breakfast.
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Southern Sun's replyOfficial
07 Sept 2026, 12:00Dear Themba Thank you for taking the time to contact Southern Sun, regarding your recent experience at Southern Sun Waterfront. Your comments have been escalated to both the General Manager and Operations Director for this hotel, who will be in contact with you. Best regardsSouthern Sun Team
Southern Sun's reply07 Sept 2026, 12:00
Official
Dear Themba Thank you for taking the time to contact Southern Sun, regarding your recent experience at Southern Sun Waterfront. Your comments have been escalated to both the General Manager and Operations Director for this hotel, who will be in contact with you. Best regardsSouthern Sun Team