ZJ
Ziyad J

1 reviews | Active since Mar 2009

27 Sept 2016, 13:59

Redemption of Sun Rands

<p>I've been trying to make a booking since Sunday and you guys have been having system issues.</p> <p> </p> <p>Fair enough, I phoned a made a reservation yesterday.</p> <p> </p> <p>But now I want to settle my account and my Sun Rands have disappeared</p> <p> </p> <p>I cant sit and check every hour waiting for it to be reversed.</p> <p> </p> <p>Please reverse it and send me an updated statement so I can settle it asap.</p> <p> </p> <p> </p>

0
Replies (1)
Southern Sun
Southern Sun's reply29 Sept 2016, 12:16
Official

Dear Ziyad,

Thank you for bringing this matter to our attention.

Please note that this complaint will be escalated for further investigation and feedback will be provided.

Kind regards.

Tsogo Sun Management Team.