MA
Mpho A

1 reviews | Active since Jul 2012

12 Feb 2025, 16:24

Poor staff attitude

Aluncedo, who works at the Sun Square City Bowl rooftop bar (14 stories) is disgustingly rude. I don't know if she's like that with all the patrons that visit the bar or if it was just towards me.

She needs to change her attitude. She almost ruined my evening.

0
Replies (1)
Southern Sun
Southern Sun's reply12 Feb 2025, 16:29
Official
Dear Mpho, Thank you for taking the time to contact Southern Sun, regarding your recent experience at SunSquare Cape Town City Bowl. Your comments have been escalated to both the General Manager and Operations Director for this hotel, who will be in contact with you. Best regards
Southern Sun