Poor attitudes from staff

I had a very unpleasant experience with the reservation’s department from Hazyview Sun hotel. As a first time customer who was unsure of the process of redeeming a voucher, Nozipho’s attitude over the phone didn’t make it any better. There is no need to be rude to a client who is asking about processes regarding vouchers. Personally, I’ve cancelled my reservation and don’t intend on taking my business to any Southern Sun hotel.