Pathetic service

Confirmation number: ***

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Dear Cecilia Ivy Ntshidi Senne

We looking forward to welcoming you at our Hotel on Saturday 12 April 2025.

This is a reminder to secure your booking with full payment prior to check in. Non-guaranteed booking will be released.

Please ignore this reminder if payment was made.

Please do not hesitate to contract us for more assistance in this regard.

Kind regards Reservations team Southern Sun Pretoria View messages Reservation details

Guest name: Cecilia Ivy Ntshidi Senne

Check-in: Sat 12 Apr 2025

Check-out: Sun 13 Apr 2025

I am here booked at Southern Sun Pretoria. Toilet water not really flushing well Came late last night .I cannot ease myself a 4 Star Hotel to to be like this Meaning there is no Service of rooms here There were even guests coming with beers of alcohol carrying them in the hotel Southern Sun Pretotia screaming making noise and .I thought for 4 Star Hotel is pathetic Can Southern Sun tell me 4 Star Hotel how am I to ease myself toilet 🚻 What a disgrace 😤 Hotel am shocked

I need to use a toilet please 🙏 as a guest