zW
zandile W
1 reviews | Active since Apr 2013
03 Dec 2018, 21:45
PATHETIC HOSPITALITY
I was booked in this hotel the staff members from receptionist to maintenance they are so rude and not willing to help. Im so disappointed as we all expect some level of respect and willingness to go an extra mile for a client. I WILL NEVER EVER BOOK AT THIS HOTEL AGAIN
Helpful (0)
Replies (2)0
Replies (2)
Southern Sun's replyOfficial
04 Dec 2018, 07:54Dear Zandile,
Thank you for bringing this matter to our attention.
Please note that this complaint will be escalated for further investigation and feedback will be provided.
Kind regards.
Tsogo Sun Management Team
Thank you for bringing this matter to our attention.
Please note that this complaint will be escalated for further investigation and feedback will be provided.
Kind regards.
Tsogo Sun Management Team
Southern Sun's reply04 Dec 2018, 07:54
Official
Dear Zandile,
Thank you for bringing this matter to our attention.
Please note that this complaint will be escalated for further investigation and feedback will be provided.
Kind regards.
Tsogo Sun Management Team
Thank you for bringing this matter to our attention.
Please note that this complaint will be escalated for further investigation and feedback will be provided.
Kind regards.
Tsogo Sun Management Team
zW
zandile W's updateReviewer Update
11 Apr 2019, 16:45Thank you so much I was further assisted
zW
zandile W's update11 Apr 2019, 16:45
Reviewer Update
Thank you so much I was further assisted