yN
yasheen N

1 reviews | Active since Dec 2012

16 Mar 2015, 19:21

Online booking

I received an email from Tsogo sun regarding the sun break ... N it says minimum 2 night stay... Online the durban hotels say fully booked for the Easter weekend. When I called the call center they said I must book minimum of 3 nights, the consultant told me she is going to call me back, I am still waiting for the call from last week Thursday...<br> <br> I want to know, why promote and send me an email when I can't book at the promotion price??<br> <br> I have a black card for nothing because I don't benefit from it

0
Replies (1)
Southern Sun
Southern Sun's reply16 Mar 2015, 19:29
Official
Hello yash15,

Thank you for bringing this matter to our attention.

Please note that this complaint will be escalated for further investigation and feedback will be provided.

Kind regards.

Tsogo Sun Management Team.