No value

We stayed at your hotel ( Sun Sqaure) on the 21st of July 2018 and felt quite annoyed to not have any hot water in our room and furthermore that the plug in the basin was not working at all. If we had paid R500 for the room this might have been acceptable but in this regard it was not. The faults was reported round about 08:00 on the 22nd and at time of this email has no one attended to us at all. I will definitely think more than twice to use your hotel again.