1 reviews | Active since Jul 2009
No electricity for 2 days
i booked into your hotel for over a week. I had no electricity on Sunday evening, which i brushed off and went to bed. On Monday morning, it was still the case. I called reception for help but there switch kept on tripping. i needed to iron as I was going to work. I ironed on the passage. i was told that maintenance will service the problem. Upon return in the evening, the TV was working fine for an hr. Around 20H00, switch tripped again. i called reception to intervene. <br> 30 min later, there was still nothing. Upon investigating, i realised they were moving some people around on the floor. i enquired with reception again.....I was told that it's not only my room with the problem, many more rooms on the floor were without electricity. i guess it made right that i'm not the only one. I asked why don't they move me like others and was told that the hotel is full. Needless to say, I was not helped until the morning. This is the 2nd time in recent times, complaining with bad service from this hotel. this one was the alst straw as it affected my work which i needed to perform at night.
