Management @ Sandton Sun Service is Pathetic

I am appalled at the service received from Management at Sandton Sun. I have been a member with Tsogo Rewards for years & feel I will no longer be staying at these hotels.

I visited Sandton Sun on the 13/02/2021 as it was my wedding anniversary, we had breakfast at the hotel on the morning of the 14/02/2021 and ordered a vegetarian omelette, as i am Halaal, only to find whilst eating the omelette a piece of ham or bacon and i felt sick, my wife called for management and Marlon took the plate away and said Management will call us. Later that afternoon i received a call from Trevor Wolferson who said his from Management and would like to apologise and offered me to join them for a Complimentary Breakfast, and also said if i would like to take this further i am welcome to, I have booked accommodation with you for many years in a row and the last being im Dec/Jan 2021 at Southern Sun Waterfront Cape Town and this is how I get treated. I am disgusted and offended and would like further action taken.