KJ
Kaveek J

1 reviews | Active since Sept 2011

19 Sept 2016, 15:06

Lost item quickly recovered

<p>I would like to compliment the staff @ Tsogo Sun - Monte Casino for quickly and professionally locating an item I forgot in my room. It was literally 5 mins after submitting my query that I was called by Mohammed. Got the details from me, called me back in 5 mins to confirm they have the item. I was then contacted by the Housekeeping manager to arrange the pickup. </p> <p><br />Such a relief to have trustworthy professional service for a change. </p> <p> </p> <p>Hats off to you and your staff. </p> <p> </p> <p>Regards, <br />Kaveek</p>

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Replies (1)
Southern Sun
Southern Sun's reply29 Sept 2016, 11:51
Official

Good Day Kaveek,

Kindly note that we will forward this compliment to the hotel General Manager who will share this accolade with the staff member/s who were instrumental in making your stay memorable.

Kind Regards,

Tsogo Sun Management Team.