CH
Chih-Jen Hung

1 reviews | Active since Aug 2011

16 Sept 2016, 12:08

lose when u stay im tsogo sun

<p>Date and time: 13th, September; around 09H30</p> <p>Event: $200 ****** when gust went out of hotel room to eat breakfast.</p> <p> </p> <p>As it stated above. A client/friend of mine had $200 ****** from his backpack when he went for breakfast during the said time. It is more than obvious that someone has access card sneak into his room; and till today, there's no conclusion from the hotel...</p> <p> </p> <p>So it obvious now that not only you lose at Tsogo Sun casinos; you even lose when you stay in one of their hotel...</p>

0
Replies (2)
Southern Sun
Southern Sun's reply29 Sept 2016, 11:38
Official

Dear Chih-Jen,

Thank you for bringing this matter to our attention.

Please note that this complaint will be escalated for further investigation and feedback will be provided.

Kind regards.

Tsogo Sun Management Team.

CH
Chih-Jen Hung's update04 Oct 2016, 21:28
Reviewer Update

what escalatioin and investigation? almost a month passed and no action. what a *** service and attitude.