JB
Johan B
1 reviews | Active since Feb 2013
06 Apr 2016, 13:29
Incorrect allocation of SunRands
The incorrect amount of sunrands have been allocated to my account for my stay in Maputo from 14 March to 24 March 2016. 10 nights @ 2153$ per night = 21 530 USD and I earn 10% = 2 153 Sunrands. NOT 1441 as allocated to my account.<br> <br> Sending emails and asking for this to be rectified is falling on deaf ears.
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Southern Sun's replyOfficial
07 Apr 2016, 13:31Hello ComplaintsMaster,
Thank you for bringing this matter to our attention.
Please note that this complaint will be escalated for further investigation and feedback will be provided.
Kind Regards,
Tsogo Sun Management Team
Thank you for bringing this matter to our attention.
Please note that this complaint will be escalated for further investigation and feedback will be provided.
Kind Regards,
Tsogo Sun Management Team
Southern Sun's reply07 Apr 2016, 13:31
Official
Hello ComplaintsMaster,
Thank you for bringing this matter to our attention.
Please note that this complaint will be escalated for further investigation and feedback will be provided.
Kind Regards,
Tsogo Sun Management Team
Thank you for bringing this matter to our attention.
Please note that this complaint will be escalated for further investigation and feedback will be provided.
Kind Regards,
Tsogo Sun Management Team