I booked and paid an...

Item: Southern Sun
Rating: 1
Author: Riah

I booked and paid and the event was cancelled I cancelled the booking the say is non refundable but it's not appearing on their company policy

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Replies (1)

Southern Sun's replyOfficial

12 Sept 2025, 08:22

Dear Riah R, Thank you for taking the time to contact Southern Sun, regarding your recent experience at SUN1 Kimberley. Your comments have been escalated to both the General Manager and Operations Director for this hotel, who will be in contact with you. Best regards
Southern Sun

Southern Sun's reply12 Sept 2025, 08:22

Official