MS
Miche S

1 reviews | Active since Oct 2015

29 Mar 2016, 15:39

Horrible service quality

My fianc? and I decided to have a coffee and dessert at the San Deck on 26 March 2016. When we arrived, no one bothered to help us to a table. We had to ask to be seated. We then wanted to move tables but a very rude lady (possibly the manager) told us that we can't sit there even though there were no reserved signs on the table. We waited 20 minutes for a menu after we sat down and no one bothered to take our order. We walked out of the restaurant with no one greeting us. I am disgusted by the level of service this place has. Or lack thereof. I will definitely not return!

0
Replies (1)
Southern Sun
Southern Sun's reply29 Mar 2016, 19:07
Official
Hello Micheykie ,

Thank you for bringing this matter to our attention.

Please note that this complaint will be escalated for further investigation and feedback will be provided.

Kind Regards,

Tsogo Sun Management Team