Horrible Christmas Buffet
<p>Me and my family had Christmas lunch buffet at your hotel 25 December 2016, we were very disappointed with your buffet. There was no variety of dishes as the adverti*****t mentioned. Most of the dishes were either finished or just not being refilled. On your starter/salad section almost everything was finished and not bothered to be refilled. On your main course section, there was pasta, rice, carrots, gravy and I believe pork and chicken. Desert section there was custard that was finished and I requested it to be refilled but was never refilled. We were not even ushered to our reserved table we had to look for our name. It took almost 30minutes before someone could take our drink orders. There was a wedding happening that seems to be taken everyone’s attention including the restaurant staff. Whilst we were eating we were asked to finish as they are clearing the serving stations. The food was horrible and no variety of dishes as your advert. Your buffet was not worth R295 per person charged. </p> <p>Very much disappointed and not sure if I can recommend your restaurant to anyone. My first email to Angelique Scaly and ********** on the 18 of January and 2nd email 26 January.</p> <p>Both emails have been read but no one bothered to reply them.</p> <p> </p>
Dear Charmaine.
Thank you for bringing this matter to our attention.
Please be advised that this complaint will be investigated for further investigation and feedback will be provided.
Kind Regards,
Tsogo Sun Management Team.
Dear Charmaine.
Thank you for bringing this matter to our attention.
Please be advised that this complaint will be investigated for further investigation and feedback will be provided.
Kind Regards,
Tsogo Sun Management Team.
