1 reviews | Active since Jul 2016

15 Jul 2016, 11:57

Great service

<p>I would like to take this opportunity and compliment Garden Court (Kimberly) for their continued effort to improve their service delivery. I just received a call from one of their contact agents regarding my poor rating on one of their key measures. I told them that I had made an error with the scales when completing the surveys. I was impressed by how they took their time to follow up on my survey. Well done, keep up the work of continuously aiming to improve the service levels.</p> <p> </p>

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Replies (1)
Southern Sun
Southern Sun's reply18 Jul 2016, 08:02
Official

Good Day Musa,

Kindly note that we will forward this compliment to the hotel General Manager who will share this accolade with the staff member/s who were instrumental in making your stay memorable.

Kind Regards,

Tsogo Sun Management Team.