ZD
Zaheer D

1 reviews | Active since Dec 2014

26 Mar 2016, 00:27

Great Attitude, going extra mile!

I would like to send a brilliant compliment to Simphiwe!<br> After having a terrible experience with Buhle at Southern Sun Elangeni on 20/03/2016 at 12h05pm, I went to Simphiwe at 12h19pm and had such a pleasurable Check in experience that I had tipped him as well!<br> <br> He was kind, considerate and had a great attitude!<br> Please take care of him, I stay at many hotels and this guy is a keeper, he really is a pleasure to talk with even after I was angry dealing with Buhle (idiot), he calmed me down and checked me in.<br> <br> Thank you Simphiwe, for going that extra mile - YOU ARE WHAT SOUTHERN SUN HOSPITALITY SHOULD BE BASED ON , PLEASE TEACH BUHLE SOME MANNERS AND ABOUT SERVICE DELIVERY!<br> <br> Cheers!

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Replies (1)
Southern Sun
Southern Sun's reply28 Mar 2016, 11:36
Official
Hello ZaheerD2,

Thank you for the lovely compliment

Kindly note that we will forward this compliment to the General Manager of the hotel who will share this accolade with the staff member that were instrumental in making your stay memorable.

Kind Regards,

Tsogo Sun Team