GL
Gerrit L

1 reviews | Active since Aug 2010

17 Sept 2022, 21:29

Garden Court Millpark Dissapoint

I had fond memories of Garden Courts. Booked into Millpark Garden Court with checkng in not bad. I requested a quiet room away from highway and was confirmed. When I walked in the room it was not quiet and facing the highway. When I used the aircon it was louder than a truck. Went to front desk and complained. Was promptly moved to another room. Was still facing the highway but aircon was little quieter. Still not the best but ok. The bathroom light kept fashing the whole 3 days I was there. The dinner was dissapointing and trying to get your food was a mess and payment was chaos. Breakfast was ok. I will vissit this hotel again in October and I will request again the same as before and will review again. Let us see if this was a onetime mess or not. I will report back and I pray I will get what I ask for and pay for else this hotel group will not see me again. I am a dissapointed customer at this point.

0
Replies (3)
Southern Sun
Southern Sun's reply19 Sept 2022, 08:41
Official
Hello Gerrit, please do accept our apologies. Please contact us via contactus[@]southernsun.com, so that we may assist further.

Best regards
Southern Sun
GL
Gerrit L's update29 Sept 2022, 16:19
Reviewer Update
Dear Southern Sun

Thank you for making contact. I have emailed you as per request. I will update this post again with the response I receive it any.

Kind Regards
Gerrit
GL
Gerrit L's update30 Sept 2022, 08:08
Reviewer Update
Dear All
I received a very positive call from the General Manager of Garden Court Milpark. I will update this a last time once I have completed my next stay in October.

Thank you!