CK
Conrad K

1 reviews | Active since May 2013

27 Oct 2015, 08:21

Free courier for item left behind

What stunning service from Tsogo Sun Garden Court Marine Parade. Check in was a breeze, hotel is neat and tidy, rooms are tastefully furnished and stunning view onto the Promenade puts the cherry on the cake. <br> <br> But the standout on this trip was the customer service. I left an item of mine behind of great value. Not only was the item recovered before I even realized I left it behind, but I received a call from the cleaner to say that it was found. The item was kept safe, and sent via FREE courier to Howick within 2 days. <br> <br> Well done. I will definitely visit again, but not to leave something behind!

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Replies (1)
Southern Sun
Southern Sun's reply03 Nov 2015, 09:54
Official
Hello dekock.conrad,

Thank you for the lovely compliment regarding your experience at Garden Court Marine Parade Hotel.

Kindly note that we will forward this compliment to the General Manager of the hotel who will share this accolade with the staff members that were instrumental in making the outcome memorable.

Kind regards,

Tsogo Sun Management Team