False advertising. Kiddy unfriendly in winter.

The Arabella Hotel boasts of having a heated lap pool and their outdoor pool being attractive all year round. They also claim to have a kids club on weekends and public holidays. You spend thousands on your booking only to arrive and be told that kids cannot use the indoor pool, and the freezing cold lap and outdoor pool is unusable altogether in winter despite them advertising it as heated. The kids club is only in school holidays. Do not waste your money and go there as there is absolutely nothing for kids to do. A huge disappointment at the false advertising and waste of money to those who have kids.