Extremely Unprofessional Service

If there was below score they deserve it Firstly there’s load shedding and all plugs are not working and they don’t inform you when you book,there is no reception telephone in the rooms,The place is still stuck in the past they don’t want to improve .Why must I walk all the stairs to enquire about plugs while they could have been decent to inform me prior to making any payment so that I can view my options instead of being stuck at a place with no plugs on .The sad part is you pay for a non existing service Just because I’m at a hotel doesn’t mean I came to sleep ,there are various reason people choose to come to a hotel .What a waste of money to come here Extremely Unprofessional.The place deserves a minus 100