SH
Shaakir H
1 reviews | Active since Oct 2017
25 Dec 2023, 01:16
Elangeni Durban - PATHETIC
I am currently staying at Elangeni for the festive season from Christmas to after new years.
The hotel rooms are currently pathetic. The phones don’t work, the windows don’t close, air condition not working, and after numerous phone calls to reception regarding all these aspects nothing changed.
Will never stay in this hotel again ! I am utterly disappointed with the service we have received.
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Southern Sun's replyOfficial
27 Dec 2023, 10:39Hello Shaakir H, Thank you for making contact with Southern Sun. Your comments have been escalated to both the General Manager and Operations Director for this hotel, who will be in contact with you.
Kind Regards
Southern Sun Team
Kind Regards
Southern Sun Team
Southern Sun's reply27 Dec 2023, 10:39
Official
Hello Shaakir H, Thank you for making contact with Southern Sun. Your comments have been escalated to both the General Manager and Operations Director for this hotel, who will be in contact with you.
Kind Regards
Southern Sun Team
Kind Regards
Southern Sun Team