Durban Southern Sun Elangeni Hotel

Item: Southern Sun
Rating: 1
Author: Halie E

i found Southern sun Elangeni in Durban hotel below standard in terms of cleanliness. the lifts, the rooms, blankets, windows were not clean and it was very disappointing. It certainly does not represent the brand and something drastic needs to be done,

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Replies (1)

Southern Sun's replyOfficial

04 Jan 2024, 08:33

Dear Enile

Thank you for taking the time to contact Southern Sun, regarding your recent experience at Southern Sun Elangeni & Maharani hotel.

Your comments have been escalated to both the General Manager and Operations Director for this hotel, who will be in contact with you.

Best regards
Barbara Rabekane

Southern Sun's reply04 Jan 2024, 08:33

Official

Dear Enile

Thank you for taking the time to contact Southern Sun, regarding your recent experience at Southern Sun Elangeni & Maharani hotel.

Your comments have been escalated to both the General Manager and Operations Director for this hotel, who will be in contact with you.

Best regards
Barbara Rabekane