Dont keep their word

My fiance's travelling bag was ****** out of one of their cabs after the driver clearly told her that she can leave the bag in the car. As per e mail below Karen promised that she will be paid for the damages nothing has happened. They do not respond to phone calls or e mails. It is difficult to comprehend that they are in control of peoples lifes but cannot be trusted to keep their word. <br> <br> Secondly i cannot understand how Tsogo sun can be associated with a company that is not trustworthy <br> <br> Hi Sheila<br> <br> We will do an eft to your account after 15th January 2016.<br> <br> Kind regards<br> <br> Karen