MD
Mathew D
1 reviews | Active since May 2013
16 Nov 2015, 09:05
Disgustin Service
We celebrated our bachelor party over the weekend and the hotel as our over night venue. Room service was pathetic and took over an hour to get us. No one answered the phone and when we eventually went down to reception the Manager on Duty was not helpful at all. At R 3200 a night we expected great evening and we got the complete opposite. Safe to say our experience was disgusting and we wont recommend this hotel.
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Replies (1)Southern Sun's replyOfficial
16 Nov 2015, 09:11Hello Mathewdunn,
Thank you for bringing this matter to our attention.
Please note that this complaint will be escalated for further investigation and feedback will be provided.
Kind Regards,
Tsogo Sun Management Team
Thank you for bringing this matter to our attention.
Please note that this complaint will be escalated for further investigation and feedback will be provided.
Kind Regards,
Tsogo Sun Management Team
Southern Sun's reply16 Nov 2015, 09:11
Official
Hello Mathewdunn,
Thank you for bringing this matter to our attention.
Please note that this complaint will be escalated for further investigation and feedback will be provided.
Kind Regards,
Tsogo Sun Management Team
Thank you for bringing this matter to our attention.
Please note that this complaint will be escalated for further investigation and feedback will be provided.
Kind Regards,
Tsogo Sun Management Team
