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yasheen N
1 reviews | Active since Dec 2012
08 Feb 2016, 20:04
Card Status
Who downgraded my card status without letting me know???<br> <br> According to the casino I'm on black card status, but the hotel group card is downgraded to gold??<br> <br> Does the \like-for-like\" status match not work anymore?"
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Replies (1)
Southern Sun's replyOfficial
09 Feb 2016, 09:53Hello yash15,
Thank you for bringing this matter to our attention.
Please note that this complaint will be escalated for further investigation and feedback will be provided.
Kind Regards,
Tsogo Sun Management Team
Thank you for bringing this matter to our attention.
Please note that this complaint will be escalated for further investigation and feedback will be provided.
Kind Regards,
Tsogo Sun Management Team
Southern Sun's reply09 Feb 2016, 09:53
Official
Hello yash15,
Thank you for bringing this matter to our attention.
Please note that this complaint will be escalated for further investigation and feedback will be provided.
Kind Regards,
Tsogo Sun Management Team
Thank you for bringing this matter to our attention.
Please note that this complaint will be escalated for further investigation and feedback will be provided.
Kind Regards,
Tsogo Sun Management Team