1 reviews | Active since Jan 2018
BAD SERVICE
Today at Sun1 I booked a room for the night. Now I had a place to stay in Glen Ridge and it was blown away by the storm and was renting for the night in order to move my things a day after to a new place. Here comes this security gaurd when I was going out to buy supper. He makes me a fool by saying that the gates will be closed at 12:00 am. Now never in my entire travelling experience have I heard such nonsense and told him that that is not possible as I have never heard of such a thing in my entire travelling experience. He then asked me what my room number was, again misleading me to get information that is non of his business. Basically he made feel not welcome when I had actually paid money to stay there at Sun1. Infact me being there allows him to keep his job.
Dear Thabani,
Thank you for bringing this matter to our attention.
Please note that this complaint will be escalated for further investigation and feedback will be provided.
Kind regards.
Tsogo Sun Management Team
Dear Thabani,
Thank you for bringing this matter to our attention.
Please note that this complaint will be escalated for further investigation and feedback will be provided.
Kind regards.
Tsogo Sun Management Team
