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yasheen N

1 reviews | Active since Dec 2012

03 Dec 2016, 10:54

Bad Service

<p>very bad service</p> <p> </p> <p>1st and last time I will think of booking at gold reef theme park </p> <p> </p> <p>because I'm not a "regular" guest at the hotel .. they can't upgrade my room.</p> <p> </p> <p>i travelled over 5 hours to have a problem checking in 3 ppl...</p> <p> </p> <p>you never have this problem in Durban </p> <p> </p> <p>lucky City lodge could help me.. coz as a black card I mean nothing to tsogo sun</p>

0
Replies (1)
Southern Sun
Southern Sun's reply03 Dec 2016, 11:58
Official

Dear Yasheen ,

Thank you for bringing this matter to our attention.

Please note that this complaint will be escalated for further investigation and feedback will be provided.

Kind regards.

Tsogo Sun Management Team.