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Nonhlanhla

1 reviews | Active since Apr 2023

27 Sept 2024, 21:27

bad

The fridge is not working, we requested room service for an Ice bucket and glasses but waited 3 hours, we had to to go and we had to go and get them ourselves

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Replies (1)
Southern Sun
Southern Sun's reply28 Sept 2024, 09:23
Official
Dear Nonhlanhla Thank you for taking the time to contact Southern Sun, regarding your recent experience at Southern Sun Elangeni and Maharani Your comments have been escalated to both the General Manager and Operations Director for this hotel, who will be in contact with you. Best regards
Southern Sun