1 reviews | Active since Aug 2010
Avoid the Gold Reef City Theme Park - Day light Roberry
What a bad experience at the Gold Reef City and what a waste of money, What a great gain for Southern Sun and all that by robbing their custormers. On Saturday the 7th of July 2018 my partner and I visited the gold Reef City theme park looking forward in experiencing all the rides, I still cannot believe that we only managed to do just one ride. The Theme Park was so congested and the queues at all rides were so long. I feel like for a day like that Gold Reef City Management should just close their gates and not allow more people to come into the park. Surely management is aware that they are just getting money all for nothing because many people were complaining about the congestion. Personally, I will never return to the park again and would never recommend it to anyone. As a customer I feel very ****** especially having travelled all the way from Port Elizabeth thinking that I would enjoy myself in the city of gold. I strongly suggest that the theme park closes the gates sooner so that the people inside can have an experience of a lifetime. We even reached the Tower of Terror at 16h55 but the staff had already closed access to this ride yet the theme park closes at 17h00? This is really not on, and I require a full refund for a time wasted .
Dear Sonwabo,
Thank you for bringing this matter to our attention.
Please note that this complaint will be escalated for further investigation and feedback will be provided.
Kind regards.
Tsogo Sun Management Team
Dear Sonwabo,
Thank you for bringing this matter to our attention.
Please note that this complaint will be escalated for further investigation and feedback will be provided.
Kind regards.
Tsogo Sun Management Team
