RW
Rushdie W
1 reviews | Active since Dec 2016
21 Apr 2023, 08:00
Payment due 9n a declined loan from Southern Finance
I've written a review about this company to offered me a loan but retracted it after signing a loan agreement and approving a debicheck mandate. The rep**** its a prelease agreement with all their terms and conditions your which your average person wouldn't understand. Also just as a reminder, they've approved loans for me before. So I'm checking where I can get a payday loan approved for me and I keep getting declined. So on one of the application it shows open accounts and Southern Finance is shown as an open account with a payment due on the 25th of April. So now not only did they decline my offer after the online approval they also now left the open status on my account with a payment due and blocking me from applying elsewhere and keep getting declined due to affordability. This company has no morrils. They already put me in a situatio. Expecting an approved loan and now blocking further. Could anyone give me advise on what legal action I can take on this
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Replies (2)
Southern Finance's replyOfficial
21 Apr 2023, 08:02Good day
Kindly note one of our consultants will make contact with you shortly.
Kindly note one of our consultants will make contact with you shortly.
Southern Finance's reply21 Apr 2023, 08:02
Official
Good day
Kindly note one of our consultants will make contact with you shortly.
Kindly note one of our consultants will make contact with you shortly.
RW
Rushdie W's updateReviewer Update
22 Apr 2023, 06:57they call me back to advise this is an ITC error and i asked them how it happened. They advised they'll call me back. Also to note, Vanessa from Southern Finance spoke to me assertively as if I don't know what I talking about and making complaints against Southern Finance wrongfully, as if I put Southern Finance on Hello Peter unnecessary. According to Vanessa this is an ITC Error. Yeah right, who communicated, even systematically updated an approved loan to my ITC records. I asked for feedback what happened and wanted a call back. No call back received but got an email advising the ITC records will be removed in 3-5 working days. today is Sat the 22 Apr 2023 and payment is due on the 25 Apr 2023.
Thats not good enough as this negatively affects my affordability and the payment is due by the time this is taken from my account.
Thats not good enough as this negatively affects my affordability and the payment is due by the time this is taken from my account.
I want to know how the ITC payment was added to my account as an approved loan, and also why. I requested to know what happened.
Is this the reason why you didnt call me. Your company has made an error and 3-5 working days is not good enough for resolution.
On the 8th April 2023 I requested the loan, and the 9th I was under the impression it was approved. That based on the fact that I had previously
made loans with your company. I based my finance that fact that the loan was approved only to be declined on the 11th April 2023. Ive tried
other companies only to be declined, however, one of the loan companies showed Southern Finance as a loan that Ive taken with a payment
date. So you put me out of pocket and leave the reflection of an approved loan, thus negatively affecting my chances of getting a loan.
For your owns sake, I hope your company dont take a payment,coz then you'll put me on the back foot.
I want a call to to resolve this today.
RW
Rushdie W's update22 Apr 2023, 06:57
Reviewer Update
they call me back to advise this is an ITC error and i asked them how it happened. They advised they'll call me back. Also to note, Vanessa from Southern Finance spoke to me assertively as if I don't know what I talking about and making complaints against Southern Finance wrongfully, as if I put Southern Finance on Hello Peter unnecessary. According to Vanessa this is an ITC Error. Yeah right, who communicated, even systematically updated an approved loan to my ITC records. I asked for feedback what happened and wanted a call back. No call back received but got an email advising the ITC records will be removed in 3-5 working days. today is Sat the 22 Apr 2023 and payment is due on the 25 Apr 2023.
Thats not good enough as this negatively affects my affordability and the payment is due by the time this is taken from my account.
Thats not good enough as this negatively affects my affordability and the payment is due by the time this is taken from my account.
I want to know how the ITC payment was added to my account as an approved loan, and also why. I requested to know what happened.
Is this the reason why you didnt call me. Your company has made an error and 3-5 working days is not good enough for resolution.
On the 8th April 2023 I requested the loan, and the 9th I was under the impression it was approved. That based on the fact that I had previously
made loans with your company. I based my finance that fact that the loan was approved only to be declined on the 11th April 2023. Ive tried
other companies only to be declined, however, one of the loan companies showed Southern Finance as a loan that Ive taken with a payment
date. So you put me out of pocket and leave the reflection of an approved loan, thus negatively affecting my chances of getting a loan.
For your owns sake, I hope your company dont take a payment,coz then you'll put me on the back foot.
I want a call to to resolve this today.