NO Support : Roberts IV App

I am totally shocked at the support received regarding the Roberts IV App from SA Birding .... please see below the final communication received from them, after explaining that the gmail address has changed, but the App is still on the same device. How can this be true - if I change my email address must I buy the App at R500 (on a special) each and every time? I have already purchased a new App for the iPad - surely the existing App on my old tablet, which my sister bought, must still be active. Nowhere does it say that it is not working any more - it just gives a bit of problem when trying to get the lists. I am not impressed at all<br> <br> Anne Viljoen (SA Birding) <br> Nov 9, 10:53 <br> Hi<br> <br> Your sister never queried it with us. She asked how to transfer her app from Android to iPad.<br> <br> If you change your Gmail account, you loose the app and have to purchase the app again.<br> <br> This matter is now closed.<br> Regards<br> Anne Viljoen<br>