HM
Hilda M

1 reviews | Active since May 2017

24 May 2017, 11:44

POOR SERVICE DELIVERY>>PATHETIC

<p>Upgrade done telephonically on the 16.05.2017. (Provided my work address)</p> <p>Promise made for delivery on the 18.05.2017 - Not done.</p> <p>19.05.2017 RTT delivers to wrong address in Bloemfontein.</p> <p>23.05.2017 - No word from MTN</p> <p>24.05.2017 - RTT left three missed calls and I called only to find they still have wrong address and they tasked me to call MTN.</p> <p>I made a call to MTN and they confirmed that they did update.</p> <p>RTT called again and it was not done.</p> <p>I then called MTN to ask for a cancellation.</p> <p> </p> <p>RTT later called to say can they deliver at the right address. Am I a toy to be played arounf like this? The 24th May 2017 marked 8 days of frustration for a simple thing like an upgrade.</p> <p> </p> <p>MTN South AFRICA is quiet pathetic and you ought to be told.</p>

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