Terrible service by AFHCO

I stay at South Hills Lifestyle Estate at D201. Since my move in, there are items that have not been fixed from my lease light the light at the kitchen and many more.

We have reported the ceiling from our bathroom countless but the plumber tells us that, the issue sterms from the top floor. I don't understand how is that our problem because one day the ceiling board will collapse and probably endanger us at the unit.

From last week Thursday, I reported that my WiFi is not working, the only thing I am receiving is emails from customer care but no one calls to verify that my service is back or what.

The list is endless, the rest my sister and have just given up on because we can see that it will never be fixed. The connection issue is really irritating because I cannot do some of my other important work whilst at home.

I need this to be fixed and feedback provided as soon as possible.

The WIFI requires authorisation or login details, I have never had to input that, please assist, I need to be able to work from home. I have logged a ticket and the references are: ***55