SOUTH AFRICAN BREWERIES - BAD CUSTOMER SERVICE

<p>I placed an order with South Afrifcan Breweries on Tuesday 21 March 2017 - an order which included 26 cases of beer and 4 kegs of beer. The kegs were 1x50lt Castle Lager and 3 x 30lt Castle Light.</p> <p>When the order was delivered on Thursday 23 March - none of the kegs were on the truck. I phoned on Friday morning to find out what the problem was to be told that the Castle 50lt kegs were out of stock. There was no explanation as to why the Castle Light 30lt kegs were not delivered. I was then told that the 30lt kegs would be delivered in Friday afternoon. NO DELIVERY. On Saturday morning 25 March I again phoned customer services to be told my keg would be delivered between 11.30 and 12.30. This also came and went. I phoned customer services again to be told that the kegs were coming between 12.30 and 13.30. I get told they will contact the driver to find ou where he is and get put on hold. Then I get cut off. In the meantime, I have a bar full of sportsman and I hve no Castle Light draught to serve them. As I type this it is just after 13h30 and no delivery in sight. SAB's service SUCKS!!!! No one bothered to contact me to advise that the Castle Lager keg was out of stock and the I get the run around when trying to find out was is happening with the castle Light kegs and not much as even an apology. I get the impression that SAB actually could not give a damn about there customers ans that there attitude is "we are the producers-you can't get it anywhere else - so too bad". Anyone else had there problems.</p>