SARB WANTING 10% OF MY MONEY

HI I HAVE RECEIVED A REPLY FROM SARB AND WOULD LIKE TO KNOW WHY THEY WANT 10% OF MY MONEY.I AM A PENSIONER AND THE MONIES ARE GIVEN TO ME BY FAMILY AND FRIENDS AS DONATION TO BUY MY MEDICATION FROM OVERSEAS.I I COULD NOT GET MEDICATION IN FEBRUARY 2019 WHEN I TRAVELLED SO I WAS GOING TO GO BACK TO DO SO THEN THERE WAS A LOCKDOWN AND TRAVEL WAS BANNED SO WHAT SHOULD I HAVE DONE.I WAS NOT INFORMED AT BIDVEST BANK THAT I HAD TO CASH OUT THE MONEY WITHIN 3 MONTHS UPON RETURNING HOME.I WAS TOLD THAT I COULD ADD TO MY WCC.I AM NOT WILLING TO PART WITH MY MONEY.MY FAMILY AND FRIENDS ARE DISAPPOINTED AND SO AM I REGARDING THIS RIDICULOUS WAY OF ROBBING ME OF THE MONIES.I BOUGHT THE RUPEES AND DOLLARS AND PAID TAX SO I WOULD LIKE TO KNOW WHY THEY DID NOT INFORM ME ABOUT ALL THIS WHEN IT WAS PURCHASED.THIS IS ****************.I DO ODDS AND END JOBS ALSO SO THAT I CAN ADD TO MY TRIPS FOR MEDICATION.PLEASE I NEED ANSWERS FROM BIDVEST BANK.THANKING YOU IN ANTICIPATION,YOURS FAITHFULLY MR RM GOVENDER