Complain

I have the complain against African Bank I went to African Bank in 2012 April 14 to apply for the loan the told me that I qualify for 21278.26 that is the money was transfer into my account. One day I was speaking to my financial advise and he told me that African Bank said the borrow me R45800 that is not true. Today the agent call me about my account I told him that I never borrow that money and he said he can that the loan that they say they settle the is no reference number and he told me that someone did the ***** ony name and he promise to call me back but he never call me