Keep Away, Nightmaire. Good at making promisses, bad at keeping them.

We planed our entire move in conjunction with the SA Relocations relocations specialist, to have our contaner out of Cape Town by end of May2023, to avoid ships not being able to load due to high winds during winter and congestion at the harbour due to large amounts of citrus being exported through Cape Town Harbour during the winter months. Our agent gave us the date of 30 May 2023 as the departure date and asured us that he will book a slot on that vessel and secure a spot for us. He then advised us that packing should comence on 22 May 2023. After many calls, 3 days after loading, I was still not given a written confirmation of loading date, only a all from the adviser saying we shoulsd pay R 6000 imidiately, in order to secure the date of the 31st. Only on the 30 May I got a confirmation of shiping date, stating date of departure as 16 June 2023.

Now they are blaming us, stating that the packing comenced to close to ship***, hence the reason we missed boat. I do have a mail sent on Wednesday 24 May 2023 at 16:00 stating that the client should be invoiced, as he wants to ship ASAP, They however took 2 days to invoice me, adding to the problem

What hurts me the most is that nobody took the time to apologize and own up to their mistakes, rather blame the client for having an unresional shipping date