A
Ambuj
1 reviews | Active since Aug 2022
16 Apr 2024, 19:42
Beware : ***** company, do not use
Bad service, not a serious or professional company. People dont respond for days on end. Internal departments dont talk to each other, keep passing the work around. Items get ****** from their warehouse and they have no clue even after 3 months. Lack of integrity and transparency. Sudden costs and issues come up without prior notice and no explanation given. Because your valuable stuff is with them, you have no choice but to pay. Have relocated several times with different companies. This is by far our worst experience. Advise all not to use or trust this company.
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Replies (1)
South African Relocations's replyOfficial
17 Apr 2024, 14:06Hi Ambuj
Thank you for taking the time to share your concerns with us. Your feedback is incredibly important, and we sincerely apologize for the experience you've had. We are actively looking into the issues you've raised regarding our service, internal communication, inventory management, and transparency. Please know that we are committed to addressing these issues and improving our processes to better serve you and all our customers. We truly value your feedback as it helps us identify areas for improvement. Thank you for your patience and understanding as we work to resolve these matters.
Feel free to call us on *** or email us, at ***.
Have a great day.
Kind regards
Claudio Silva
South African Relocations
Thank you for taking the time to share your concerns with us. Your feedback is incredibly important, and we sincerely apologize for the experience you've had. We are actively looking into the issues you've raised regarding our service, internal communication, inventory management, and transparency. Please know that we are committed to addressing these issues and improving our processes to better serve you and all our customers. We truly value your feedback as it helps us identify areas for improvement. Thank you for your patience and understanding as we work to resolve these matters.
Feel free to call us on *** or email us, at ***.
Have a great day.
Kind regards
Claudio Silva
South African Relocations
South African Relocations's reply17 Apr 2024, 14:06
Official
Hi Ambuj
Thank you for taking the time to share your concerns with us. Your feedback is incredibly important, and we sincerely apologize for the experience you've had. We are actively looking into the issues you've raised regarding our service, internal communication, inventory management, and transparency. Please know that we are committed to addressing these issues and improving our processes to better serve you and all our customers. We truly value your feedback as it helps us identify areas for improvement. Thank you for your patience and understanding as we work to resolve these matters.
Feel free to call us on *** or email us, at ***.
Have a great day.
Kind regards
Claudio Silva
South African Relocations
Thank you for taking the time to share your concerns with us. Your feedback is incredibly important, and we sincerely apologize for the experience you've had. We are actively looking into the issues you've raised regarding our service, internal communication, inventory management, and transparency. Please know that we are committed to addressing these issues and improving our processes to better serve you and all our customers. We truly value your feedback as it helps us identify areas for improvement. Thank you for your patience and understanding as we work to resolve these matters.
Feel free to call us on *** or email us, at ***.
Have a great day.
Kind regards
Claudio Silva
South African Relocations