MB
Morne B

1 reviews | Active since Mar 2022

10 Mar 2022, 18:26

Absolute disaster!!!

Stay away and prevent yourself a whole lot of pain. The list would be to long if I had to list them all so below some salient points that I can prove by way of e-mails and WhatsApp message and other correspondence. 1) Under quoted – now I know this will be disputed but the fact is that I was originally quoted for a 40’ high volume container and this was adjusted when Pickford’s said they would fit it into a 40’ standard container. I was then told if Pickford’s can do it then SA relocation would be able to do it as well and the quote was adjusted to a 40’ standard. A week after the goods arrived at the warehouse, I was told that it would not fit in a 40’ container. Understanding that this was possibly a stretch in the first place I said I would accept the 40’ high volume originally quoted, only be told that it too would be insufficient and that I would have to take another 20” container at and additional R183000 cost. I have all the e-mails and correspondence to prove this was the case. 2) 11 months delivery. Now I understand that covid did have an influence and would have accepted reasonable delays, but 11 months is excessive! 3) The worst of it all is the is the lack of communication. Total “radio silence” and communication blackout! I literally had to hound SA Relocations for any information and only received a lot of empty promises. I got hold of the MD Kyle once and then he too became a ghost. 4) 2 Rate increases within the space of 3 months of each other. How is that possible? Which lead to an additional R46560 -00

0
Replies (0)