No feedback/Response since 30 November 2014

Ms Debbie Hoffmann was attending to a matter that was referred to her office for investigation and promised that by the 30 November 2014 she would hope to have it sorted. Since the 30th November, after numerous emails and subsequent telephone calls she has failed to furnish an update, and all correspondence and telephone calls to Ms Hoffmann, remains unanswered, and one is no better off than before said query was presented for investigation.<br> Ms Hoffmann was attending to a complaint w.r.t the return procedure in respect of medication prescribed for a CML sufferer who had to change medication as per orders of a GP treating him for his illness. The entire return process as described by the Pharmacy and the Wholesaler who provided the service is questionable, as is the return procedure by Novartis who dispenses this particular drug. And this was not a cheap drug we are looking at, it cost over R 20 000.00. The medication was sealed and intact on date of return, and Ms Hoffmann, Senior Manager: Legal Services and Professional Conduct was attending to this matter, and it's disgusting that one has to encounter this type of \SERVICE"from the SAPC."""