AK
Amogelang K

1 reviews | Active since Jan 2014

02 Apr 2019, 08:31

unfair treatment

Good day I had bad experience on the 01 march 2019 with SA Express. i was suppose to get the last flight from Mthatha airport to OR Tambo airport. When i arrive there i was told that the flight has been cancelled. They couldn`nt make any arrangements for accomodation and transport. I looked for the accomodation in the dark area with big bags. Worse part boys ( street) were following me. SAA does not consider our safety. I had horrible experience indeed due to SA Express. they gave me letter of cancellation. I tried to claim accomodation cost from my company , my company said SAA must take responsibility of paying the costs incurred. I send claim to SAA but no one came back to me. I tried to call them but no one answers the call. my number is **********

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