CLAIMING SEVERAGE PACKAGE FROM 1999 10 YEAR SERVIE AS CAPTAIN

Since 1999 when my severage package was approved I am still waiting on my pay out as the first Infantry Captain in the SANDF since 1994. I mentally cracked after I found out that the commander with held my promotion to a major through the signal department confidentially , but instead after my request for my promotion and to end the victimization I decided rather to resign. But not to go into detail I am waiting still for my monies to provide for my family since 1999/2000.Please help me. My force number is **********0 . My prayer and hope is that the Commander in Chief Mr Cyril Ramaposa to answer as I want to do so much for this country for my family but my life is low shedding and I just need fairness. I believe somehow my money for 10 year service and pain and suffering is somewhere in some ones heart