They did not post my SSW certificate

I REGISTERED WITH SACSSP FOR STUDENT SOCIAL WORK CERTIFICATE IN MARCH 2013, I PAID APPLICATION FEE. I WAITED FOR 3 MONTHS. AFTER THAT I LEARNT THAT OTHER STUDENTS THAT I APP**** WITH GOT THIERS. I EMAILED THEM AND THEY SAID , MY CERTIFICATE WAS POSTED ON THE WRONG ADDRESS AND WAS RETURNED. THEY ASKED ME TO EMAIL THEM MY CORRECT POSTAL ADDRESS AND PHYSICAL ADDRESS, I DID. THEY DID NOT POST IT AFTER THAT I JUST IGNORED MY EMAILS.<br> <br> THIS YEAR I WAS SUPPOSE TO DO MY FINAL YEAR AND I CANT DO MY PRACTICALS WITHOUT MY CERTIFICATE, WHICH MEANS NEXT YEAR I 'LL BE STAYING AT HOME AGAIN BECAUSE OF THIS COUNCIL.<br> <br> CAN THEY PLEASE POST MY CERTIFICATE OR COURIER IT, AT MY EXPENSE.<br> I AM UNISA STUDENT NUMBER ***1, ID NO *** 089. SANDILE SANELE MNGUNI. CELL NO ***. POSTAL ADDRESS : P.O BOX 674 EMPANGENI 3880. PHYSICAL ADDRESS: NTAMBANANA AREA, NEXT TO MGABABA AREA EMPANGENI 3880