Unacceptable Service Experience with SACE

I am utterly disappointed with the level of service provided by the South African Council for Educators. It has been four months since I first contacted SACE with no progress or useful response. The lack of clarity and accountability from the agents is alarming—they seem uninformed about the system's status and are unable to provide any substantial updates.

Moreover, each interaction over the phone has been marked by a dismissive and disrespectful attitude, further exacerbating the situation. My attempts to reach out via email have also been met with complete silence, receiving no acknowledgment or reply. This lack of professional communication is unacceptable for an organisation that plays such a critical role in our educational system.

It is deeply concerning that educators seeking assistance or fulfillment of services from SACE are met with such inefficiency and disregard. Immediate improvement in customer service and response time is imperative.

Disappointedly…