TEACHERS BUILD THE FUTURE? Doubt so, I am just another number !!!

I am a final year, fully completed student in Bachelor of Education, senior and intermediate phase. I had wished to renew my council number. I have acquired this number in 2016 and have been renewing it religiously.

I had gone to the council on the 20th of June 2019, to where I was informed that I could not renew due to an outstanding document and that I could not make payment until all documents were in order.

I had requested emergency leave from my holiday job in order to attain these documents. I had returned several hours later with the requested documentation.

The assistant had informed me that all was well and that I can make payment now, satisfied, I had made payment and informed her that I must return to work and asked her if that was possible, I would return later or tomorrow. She said that all that would be required is my book of life and receipt.

I was unable to make it back to the council on time after work yesterday.

I took 3 hours off this morning. I went to the council to pick up my certificate. The lady then informed me that my proof of registration was not in my documents and that I must then go to UNISA and then certify the documentation because they do not take ORIGINALS. Without hesitation, I went straight to get my relevant documentation and followed procedures.

I had returned and patiently followed the queue and presented my outstanding documentation. I had handed in and asked the lady if it would be long and she said that she could not inform me. I asked her if it would be 15-20 minutes or longer as I need to return to work.

She said yes whilst walking away from me, which obviously did not answer my question , she was completely uninterested in what I had to say.

I went to the waiting room and waited, unaware of the waiting period or if my documentation was now correct. 45 minutes or so later, I went back to the help desk to request how long it would be.

The lady didn't provide me with feedback but instead opened the backdoor for me to consult directly with the processing group at the back.

3 ladies and a gentleman were in the room, the gentleman had asked me to explain what was wrong and I did.

The three rude ladies were insistent that I must wait and that it was my fault for leaving yesterday . I made mention that I had double checked to see if it would be okay to leave and if everything was in order before I left.

The lady who had been helping me clearly made a mistake about not informing me about the relevant documentation WHICH IS AN ERROR ON HER SIDE. instead of explaining that I would start all over again on the waiting list of 21 June 2019 , They were absolutely rude. ALL I HAD ASKED IS HOW LONG I WOULD HAVE TO WAIT. IF THEY HAD MENTIONED THAT I WOULD START ON THE WAITING LIST AGAIN

THAT IS FAIR ENOUGH OF AN ANSWER. I would be able to take whatever decisions I needed to thereafter. Instead they questioned whether as a "Professional teacher"I was not able to understand that I must wait.

THEY WERE NOT HELPFUL AT ALL.

I AM EXTREMELY DISAPPOINTED, I MAKE USE OF MY QUALIFICATIONS FOR THE BETTERMENT OF MINE AND NEIGHBORING UNDER-PRIVILEGED COMMUNITIES.

FREE OF CHARGE- I TEACH HOLISTICALLY, FOR ENGLISH AND MATHEMATICS.

HOW DISAPPOINTING IS THAT WHEN THE SYSTEM TRIES TO BEAT YOU DOWN FOR TRYING TO IMPROVE OUR COUNTRY ? How am I supposed to do that if I do not have the relevant documentation?

I have never felt more belittled, clearly being a professional teacher holds no status.

I am sure that you will be able to get proof of all that is mentioned here on relevant CCTV camera footage