SA BREWERIES CUSTOMER SUPPORT

Having consumed CASTLE LAGER/DRAUGHT most my life and known SAB to have an excellent customer support (replacement, invite to canteen after work etc) I have now been introduced to another of their products (FLYING FISH) which I also enjoyed. The product has NOT BEEN AVAILABLE at local bottle store for past five weeks. Reason given "Supplier cannot deliver" ???? I emailed three times from SAB WEB site, received confirmation and I would be contacted SOON (The SAB team). After third attempt I was eventually contacted by cell. The consultant took my details, was unaware that "FLYING FISH" was not available. Undertook to email me so that I would have her contact, said she would follow up. Nothing happened. I emailed from WEB site again ,received same confirmation and again no response Sad end to an era