HD
Herbert D

1 reviews | Active since Dec 2018

28 Dec 2018, 14:57

No service

Dear All

I placed and order on the 25/12/2018 for a delivery on the 27/12/2018 or on the 28/12/2018 as I have run out of stock not even to mention the stock that SAB does not have.

I was told it would be delivered on the 27/12/2018 on the 27/12/2018 I phoned don’t know who I spoke to and was told the order was planned for the 28/12/2018 .

On the 28/12/2018 today I phoned to find out what time I could expect my order and was told the it is not planned for today I was put throw to Shaune and he told me that he would see what he could t for me to get my order delivered tomorrow on the 29/12/2018.

I find this totally unacceptable and is it because SAB has the Monopoly?

I was told to give through proof of payment of my liquor licence or my account will be closed at this rate it could just as well be closed as I don’t get my order.

Good day Thank you for placing your order(s) with SAB. Please note that late orders, Out Of Delivery Day and Today Load Orders are not guaranteed. Your order(s) has been captured for delivery/collection, details are as follows: Delivery date: 27/12/2018 Reference: Delivery Order: ********** 2, PEARSTON HOTEL LIQUOR STORE Order amount: R 36.012,53 Out of stock are in Red: • Castle Lite 660ml RB • Castle Lite 340ml NRB • Castle Lite 500ml CAN 4X6 • Hansa 750ml RB • Hansa 330ml NRB • Redd's 660ml RB • Redd's 330ml NRB • BF Litchi A 660ML RB • BF Mango A 660ML RB • BF Peach A 660ml RB • BF Cranberry Rose 660ML RB : CRT • BF Peach A 275ml NRB • BF Strawberry A 275ml NRB • BF Ruby Apple 275ML NRB 4x6 • Flying Fish Pressed Lemon 330ml NRB • Flying Fish Lemon 660ml RB Should you have any queries or concerns, please do not hesitate to contact the SAB Customer Interaction Centre. Regards, Tashlynne SAB Customer Interaction Centre

0
Replies (1)
South African Breweries
South African Breweries's reply28 Dec 2018, 16:01
Official
 Dear Herbert,
Thank you for bringing this matter to our attention.

Please note that this complaint does not belong to our Brand.

We have, however advised the Hello Peter Team of it, they will direct it through to the relevant Persons.

Kind regards,

Tsogo Sun Management Team