HORRIBLE CUSTOMER EXPERIENCE

<p>ON THE 17-12-16 I BOUGHT 24 440ML CANS(IN DURBAN) AND 3/4 OF THE CANS WHEN I TRIED TO OPEN BROKE AT THE TOP, THE OPENERS JUST BROKE OFF, I TOOK PICTURES OF THE CANS THAT BROKE AND I SENT INFORMATION TO CASTLE LITE SA FACEBOOK PAGE,18-12-16 I SENT THIS COMPLAINT and I GOT A RESPONSE 20-12-16 TO PROVIDE CONTACT DETAILS. I GOT A CALL 21- 12-16 ASKING ME IF I HAVE THE CANS WITH ME I AM NOW BACK IN JOHANNESBURG AS I WAS IN DURBAN FOR THE WEEKEND AND THERE IS NO INDICATION THAT I MUST KEEP THE CANS WHEN SUBMITTING A COMPLAINT. WHY WOULD I TRAVEL ****M WITH CANS THE I CAN NOT OPEN. </p>